We use cookies that are strictly necessary in order for this website to function properly, in addition to cookies relating to the improvement and customisation of this website's experience in order to carry out statistical analysis and to provide you with advertisements based on your interests. You can accept or reject all non-necessary cookies by clicking on the respective "Accept all" or "Reject" button or, alternatively, configure them according to your preferences by clicking on the "Settings" button. For more information, please visit our Cookies Policy.
Cookies Policy
Cookies Policy
Last updated: September 14, 2025
Hospitri LLC (“Hospitri,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website and booking platform (the “Platform”) to enhance user experience, enable core functionality such as bookings and payments, analyze performance, and support marketing activities.
This Cookies Policy explains what cookies are, how and why we use them, and how users can manage their preferences.
1. What Are Cookies?
Cookies are small data files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences and actions over time to improve your experience.
Cookies may be set by the site you are visiting (first-party cookies) or by third-party services that the website integrates with (third-party cookies).
2. Types of Cookies We Use
a. Essential Cookies
These cookies are strictly necessary for the Platform to operate properly. They enable functionality such as:
Secure login and session management
Booking a stay at a Hospitri-listed property
Payment processing via Stripe
Navigation and access to secure areas
Disabling these cookies may affect the functionality of the Platform and prevent you from completing reservations or transactions.
b. Performance and Analytics Cookies
These cookies help us understand how visitors use our Platform. They collect anonymized data on usage patterns, such as:
Pages visited and time spent on the site
Click-through rates and session paths
Device and browser types
We use tools like Google Analytics to collect this data to improve site performance and user experience.
c. Functional Cookies
Functional cookies allow the Platform to remember your preferences and settings, such as:
Language or region selection
Remembering login credentials
Customizations to the user interface
These cookies improve usability and personalize your experience.
d. Marketing and Advertising Cookies
These cookies may be used—only with your consent—to deliver relevant advertising on third-party platforms. They track browsing activity to help us:
Show you targeted ads across web and social platforms
Measure the effectiveness of our campaigns
We may use tools such as Meta Pixel, Google Ads, and others for this purpose.
3. Third-Party Cookies
We integrate with trusted third-party providers who may place cookies on your device when you interact with their services on our Platform. These include:
Stripe for secure payment processing
Google Analytics for performance and usage tracking
Meta (Facebook/Instagram) for remarketing campaigns
We do not control these cookies. Please refer to the respective privacy and cookie policies of these third parties for more information.
4. Your Choices and Cookie Management
You can manage or disable cookies through:
Your browser settings (e.g., Chrome, Firefox, Safari)
Opt-out features provided in our cookie consent banner
Please note that disabling essential cookies may affect the functionality of the Platform and limit your ability to use key features, such as completing a reservation or processing payments.
5. Changes to This Policy
We may update this Cookies Policy from time to time to reflect legal changes or operational updates. The “Last Updated” date at the top of this page will be revised accordingly.
We encourage you to review this page periodically to stay informed about our cookie practices.
6. Contact Us
If you have any questions or concerns about our use of cookies or your privacy rights, please contact us:
More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
Cookies Policy
Last updated: September 14, 2025
Hospitri LLC (“Hospitri,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website and booking platform (the “Platform”) to enhance user experience, enable core functionality such as bookings and payments, analyze performance, and support marketing activities.
This Cookies Policy explains what cookies are, how and why we use them, and how users can manage their preferences.
1. What Are Cookies?
Cookies are small data files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences and actions over time to improve your experience.
Cookies may be set by the site you are visiting (first-party cookies) or by third-party services that the website integrates with (third-party cookies).
2. Types of Cookies We Use
a. Essential Cookies
These cookies are strictly necessary for the Platform to operate properly. They enable functionality such as:
Secure login and session management
Booking a stay at a Hospitri-listed property
Payment processing via Stripe
Navigation and access to secure areas
Disabling these cookies may affect the functionality of the Platform and prevent you from completing reservations or transactions.
b. Performance and Analytics Cookies
These cookies help us understand how visitors use our Platform. They collect anonymized data on usage patterns, such as:
Pages visited and time spent on the site
Click-through rates and session paths
Device and browser types
We use tools like Google Analytics to collect this data to improve site performance and user experience.
c. Functional Cookies
Functional cookies allow the Platform to remember your preferences and settings, such as:
Language or region selection
Remembering login credentials
Customizations to the user interface
These cookies improve usability and personalize your experience.
d. Marketing and Advertising Cookies
These cookies may be used—only with your consent—to deliver relevant advertising on third-party platforms. They track browsing activity to help us:
Show you targeted ads across web and social platforms
Measure the effectiveness of our campaigns
We may use tools such as Meta Pixel, Google Ads, and others for this purpose.
3. Third-Party Cookies
We integrate with trusted third-party providers who may place cookies on your device when you interact with their services on our Platform. These include:
Stripe for secure payment processing
Google Analytics for performance and usage tracking
Meta (Facebook/Instagram) for remarketing campaigns
We do not control these cookies. Please refer to the respective privacy and cookie policies of these third parties for more information.
4. Your Choices and Cookie Management
You can manage or disable cookies through:
Your browser settings (e.g., Chrome, Firefox, Safari)
Opt-out features provided in our cookie consent banner
Please note that disabling essential cookies may affect the functionality of the Platform and limit your ability to use key features, such as completing a reservation or processing payments.
5. Changes to This Policy
We may update this Cookies Policy from time to time to reflect legal changes or operational updates. The “Last Updated” date at the top of this page will be revised accordingly.
We encourage you to review this page periodically to stay informed about our cookie practices.
6. Contact Us
If you have any questions or concerns about our use of cookies or your privacy rights, please contact us:
Hospitri LLC (“Hospitri,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of all users who access our website and booking platform (the “Platform”), including property owners, guests, and visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with the Platform. By using our services, you agree to the practices described below.
1. Who We Are
Hospitri LLC is a property technology company based in Puerto Rico. We provide software and operational support that enables property owners to manage and rent vacation and short-term rental units directly to guests. While we facilitate bookings and payment processing, the properties are owned and operated by independent clients of Hospitri.
2. Information We Collect
We collect the following categories of personal data, depending on how you interact with our Platform:
a. Information You Provide Directly
Full name
Email address
Phone number
Booking details (dates, number of guests, preferences)
Payment information (processed via Stripe)
Messages or inquiries you send through the platform
Analytics data from tools such as Google Analytics or Meta Pixel
Identity verification (if applicable)
3. How We Use Your Information
We use your information for the following purposes:
To process and confirm bookings
To enable secure payment transactions via Stripe
To communicate with you about your reservation
To provide customer support and respond to inquiries
To personalize and improve user experience on the Platform
To detect and prevent fraudulent activity or misuse of the Platform
To comply with legal obligations and enforce our terms
We do not sell your personal data to third parties.
4. How We Share Your Information
We only share your personal data in limited circumstances:
With Property Owners: Your booking details (name, dates, guest info) are shared with the owner or manager of the property you booked.
With Third-Party Service Providers: Such as Stripe (for payment processing), analytics tools, and customer service platforms. These providers are contractually obligated to protect your data.
With Legal Authorities: When required to comply with legal obligations, court orders, or law enforcement requests.
In a Business Transfer: If Hospitri is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that process.
5. Data Retention
We retain your data only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with our legal and contractual obligations
Enforce our terms and protect our rights
Data is securely deleted or anonymized when no longer needed.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data
Correction: Request that inaccurate data be corrected
Deletion: Request that your data be deleted
Objection: Object to certain data uses, such as marketing
Restriction: Request limitations on how we process your data
Portability: Request your data in a machine-readable format
To exercise any of these rights, contact us at privacy@hospitri.com. We may request verification of your identity before processing your request.
7. International Data Transfers
Hospitri is based in Puerto Rico, United States. If you are accessing the Platform from outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We take measures to ensure adequate data protection regardless of location.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, access controls, secure hosting environments, and third-party audits where applicable.
However, no system can be 100% secure. Users are responsible for maintaining the security of their login credentials and should report any suspicious activity to us immediately.
9. Children’s Privacy
The Platform is not intended for children under the age of 18. We do not knowingly collect personal data from individuals under 18. If we learn that we have unintentionally collected data from a minor, we will take steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The “Last Updated” date at the top of this page will be revised accordingly.
We encourage you to review this page each time you use the Platform.
11. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
Hospitri LLC
Attn: Privacy Team
Email: admin@hospitri.com
Website: www.hospitri.com
Legal Notice
Last updated: September 14, 2025
This website and booking platform (the “Platform”) is owned and operated by Hospitri LLC, a limited liability company registered in the Commonwealth of Puerto Rico, United States.
By accessing and using this Platform, you agree to the terms outlined in this Legal Notice, as well as our Terms of Service, Privacy Policy, and Cookies Policy.
2. Hosting and Payment Infrastructure
This Platform is hosted by a secure third-party provider and utilizes Stripe for payment processing. All financial transactions made through the Platform are handled in accordance with Stripe’s privacy and security policies.
3. Intellectual Property
All content on this Platform—including but not limited to text, images, branding, logos, databases, designs, and software—is the intellectual property of Hospitri LLC or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any part of the Platform’s content for commercial purposes without prior written consent.
4. Limitation of Liability
Hospitri LLC acts as a facilitator between property owners and travelers, offering software and services to support direct bookings, payment processing, and operational coordination. Hospitri LLC is not the owner of the listed properties and does not assume liability for:
The accuracy of property descriptions or amenities
The conduct of guests or property owners
Cancellations, damages, or disputes arising from reservations
While we make every effort to ensure the reliability of the Platform, Hospitri LLC shall not be held liable for:
Interruptions or bugs on the Platform
Data loss or corruption
Delays in communication caused by third-party services
Damages resulting from unauthorized access or cyberattacks
5. Applicable Law and Jurisdiction
This Legal Notice and any disputes arising from the use of this Platform shall be governed by the laws of the Commonwealth of Puerto Rico, without regard to its conflict of law principles.
Any legal action or proceeding shall be submitted to the exclusive jurisdiction of the courts of San Juan, Puerto Rico.
6. Contact
For any legal or compliance-related inquiries, please contact:
Welcome to our lovely remodeled Colonial studio apartment in Old San Juan!
Discover the vibrant charm of Old San Juan with a stay in our cozy studio, complete with a beautiful balcony offering city views. Located near San Sebastian Street and historic El Morro, this apartment is perfect for immersing yourself in local culture and history. 🏰🌴
The studio features a comfortable queen-sized bed, a cozy reading nook by the window, and a dining area with table and chairs. The fully equipped kitchenette includes a refrigerator, microwave, coffee pot, electric oven, and stove, perfect for preparing meals. Step out onto the balcony to enjoy a good coffee and soak in the stunning city views. 🌆☕
The remodeled bathroom is stocked with fresh towels 🛁 and complimentary toiletries for your convenience. Additional amenities include a Smart TV and Optic Fiber Wi-Fi for entertainment and connectivity. 📺🌐
You'll be ideally situated to explore the best of Old San Juan, whether it's dining at nearby restaurants, watching the sunset at El Morro 🌅, or shopping in boutiques just minutes away. Experience the true essence of this historic neighborhood with every step. 🎭
Please note our non-smoking policy and quiet hours after 10 PM to ensure a peaceful stay for all guests. 🚭🌙
Self check-out at 11AM
We're excited to host you and ensure you have an amazing time embracing everything that makes Puerto Rico special! Please keep in mind that Puerto Rico is an island that sometimes experiences water and electricity outages. The vibrant atmosphere of Puerto Rico means street noise is part of the experience. If you're a light sleeper, consider bringing earplugs. Additionally, while we do our best to keep critters away, the tropical weather here means they can be a bit persistent. There are seasonal bugs that are attracted to light, so we advise turning off the lights to encourage them to move away. 🌴🌞
Nestled in one of San Juan’s most vibrant neighborhoods, this bright and breezy apartment is just an 8-minute walk to the beach and steps from Condado Lagoon National Park. Whether you’re here to relax, explore, or gather with loved ones, our thoughtfully designed space offers the perfect blend of comfort, convenience, and location.
Step outside to enjoy our beautifully landscaped courtyard or take in the fresh breeze from the nearby Condado Lagoon. With restaurants, shops, and nightlife just steps away, this is your ideal home base in San Juan.
Inside, you’ll find a queen bed, full bathroom, and a handy kitchenette with everything you need for a light meal or snack. Step out onto your private patio and enjoy a quiet morning coffee or evening wind-down. With full AC and fast WiFi, you'll feel right at home from the moment you arrive.
Unwind in our landscaped courtyard, with fresh breezes from Condado Lagoon Park, located right next door. After a beach day, rinse off the sand in our outdoor shower located off the courtyard.
Situated in the heart of Condado, you’re just minutes from Condado Beach, Ashford Avenue, and La Placita’s vibrant nightlife.
Essentials like Walgreens are within walking distance.
We offer an on-site coin laundry, with complimentary detergent.
You're just 5–20 minutes from top attractions like Old San Juan, the Convention Center, San Juan Cruise Port, Plaza Las Américas, La Placita and SJU.
Contact us to reserve multiple units for your stay.
We're always a quick call or text away to assist.
Please Note: Power and water outages can occasionally occur on the island. The lively Condado scene may include some street noise—light sleepers may want to bring earplugs. Seasonal bugs are common in tropical climates; turning off outdoor lights helps keep them away. We do our best to ensure a clean and comfortable stay.
For a stress-free experience, we recommend using Uber or taxis, as parking in the area can be limited. Uber is affordable, convenient, and widely available throughout San Juan. If you’re interested in guided tours or private transportation, we’re happy to share recommendations for trusted tour guides and drivers to help you explore the island with ease.
We look forward to hosting you and sharing the best of Puerto Rico!
Welcome to Lagoon Park Apartments – House Rules
We want you to enjoy your stay! To help everyone feel comfortable, please keep noise low between 10 PM and 8 AM so our guests and neighbors can rest.
Kindly keep things tidy by placing trash in the courtyard bin or the cans near the street. Please don’t leave personal belongings in common areas.
For everyone’s comfort, there’s no smoking in common areas—feel free to smoke at the front of the building.
For everyone’s safety and peace of mind, security cameras are in place in the common areas, stairways, and main entrance.
Laundry is first come, first served. Please don’t move or handle laundry that isn’t yours.
We take pride in keeping everything in top shape, but if something breaks, we’ll work quickly to fix it. Refunds are only given in rare cases when repairs can’t be made or for situations beyond our control—please give us the chance to make it right first!
Experience the best of Condado in our spacious, recently updated studio, designed for comfort and convenience. Enjoy AC, a kitchenette, dining counter, and a cozy reading corner. Located in a private, gated building just steps from the scenic Condado Lagoon and Lagoon Park, you’ll be perfectly placed to explore San Juan, relax by the water, and enjoy all the vibrant culture, dining, and activities the area has to offer.
This large, fully air-conditioned apartment features a king-size bed, bar area for dining and a kitchenette that includes:
• Mini-fridge
• Hot plate for cooking
• Air-fryer
• Microwave
• Coffee pot
Situated in the heart of Condado, you’re just minutes from Condado Beach, Ashford Avenue, and La Placita’s vibrant nightlife.
Essentials like Walgreens are within walking distance.
We offer an on-site coin laundry, with complimentary detergent.
You're just 5–20 minutes from top attractions like Old San Juan, the Convention Center, San Juan Cruise Port, Plaza Las Américas, La Placita and SJU.
Hosting a larger group? Our building features eight renovated apartments.
Contact us to reserve multiple units for your stay.
We're always a quick call or text away to assist.
Please Note: Power and water outages can occasionally occur on the island. The lively Condado scene may include some street noise—light sleepers may want to bring earplugs. Seasonal bugs are common in tropical climates; turning off outdoor lights helps keep them away. We do our best to ensure a clean and comfortable stay.
For a stress-free experience, we recommend using Uber or taxis, as parking in the area can be limited. Uber is affordable, convenient, and widely available throughout San Juan. If you’re interested in guided tours or private transportation, we’re happy to share recommendations for trusted tour guides and drivers to help you explore the island with ease.
We look forward to hosting you and sharing the best of Puerto Rico!
Welcome to Lagoon Park Apartments – House Rules
We want you to enjoy your stay! To help everyone feel comfortable, please keep noise low between 10 PM and 8 AM so our guests and neighbors can rest.
Kindly keep things tidy by placing trash in the courtyard bin or the cans near the street. Please don’t leave personal belongings in common areas.
For everyone’s comfort, there’s no smoking in common areas—feel free to smoke at the front of the building.
For everyone’s safety and peace of mind, security cameras are in place in the common areas, stairways, and main entrance.
Laundry is first come, first served. Please don’t move or handle laundry that isn’t yours.
We take pride in keeping everything in top shape, but if something breaks, we’ll work quickly to fix it. Refunds are only given in rare cases when repairs can’t be made or for situations beyond our control—please give us the chance to make it right first!